For second-hand goods, this covers any defects and failings not caused by the customer’s use and not present when they bought the item (section 55(6) of the CPA). A valid proof of purchase is required for this warranty. A suitably qualified service centre has confirmed that the malfunction is due to a pre-existing conditionĪll second-hand goods carry a six-month warranty. The customer was not aware of the defect at the time of purchase Refunds, exchanges or repairs of any item will only happen if: Cash Crusaders’ retail merchandise is intended and guaranteed for DIY, household and recreational use only.